At İlkiz Hotel Ölüdeniz, we prioritize the privacy and security of your personal data. Your personal information is processed, stored, and protected in compliance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and relevant regulations. Below, you can find detailed information on how we process your personal data.
1. Purposes for Processing Personal Data
Your personal data is processed for the following purposes:
Facilitating reservation processes,
Managing your accommodation and providing hotel services,
Ensuring guest satisfaction, handling feedback and complaints,
Fulfilling our legal obligations toward official authorities as mandated by law.
2. Types of Processed Personal Data and Legal Basis
The following personal data is processed in accordance with KVKK:
Identity Information: Name, surname, ID number, etc.
Contact Information: Phone number, email address, address, etc.
Reservation Details: Check-in and check-out dates, duration of stay, room information, etc.
Financial Information: Payment details and billing information.
These data are processed based on Article 5 of KVKK, with legal obligations, contract requirements, our legitimate interests, and your explicit consent as legal grounds.
3. Transfer of Personal Data
Your personal data may only be shared with third parties under the following circumstances:
With authorized public institutions and organizations for fulfilling legal obligations,
With banks and financial institutions to facilitate payment transactions.
Apart from these cases, your data is not shared with third parties.
4. Retention Period of Personal Data
Your personal data is retained for the period required by relevant laws or until the purpose of processing is fulfilled. Depending on the nature of the data, financial records and other legally required information may be retained for the applicable statutory period.
5. Your Rights Under KVKK
Under the Personal Data Protection Law, İlkiz Hotel Ölüdeniz grants data subjects the following rights:
The right to learn whether your personal data is processed,
The right to request information regarding the processing,
The right to learn the purpose of processing and whether it is used in accordance with this purpose,
The right to know the third parties in Turkey or abroad to whom personal data is transferred,
The right to request the correction of incomplete or inaccurate data,
The right to request deletion or destruction of personal data within the scope of Article 7 of KVKK,
The right to request notification of such actions to third parties to whom data is transferred,
The right to object to any unfavorable outcome arising from the analysis of processed data by automated systems,
The right to request compensation for any damages due to unlawful data processing.
6. Contact
To exercise your rights under KVKK or for further information about our data privacy policy, please contact us:
İlkiz Hotel Ölüdeniz
Email: info@ilkizhoteloludeniz.com
Address: Ölüdeniz Mah. Çarşı Cad. 9/1 Ölüdeniz Fethiye – MUĞLA TÜRKİYE,